Returns and Refund Policies
Welcome to mindrecalls.com!
At mindrecalls.com, We stand behind the quality of our educational content. If you genuinely believe our course was not helpful for your exam preparation, please contact our support team and we will review your refund request fairly in accordance with this policy.
1. Eligibility for Refund
Students can get refund if:
They genuinely found the course unhelpful.
There is a verified technical issue preventing access to the course (that cannot be resolved within 3 business days).
The course purchased is completely different from the description provided.
- They have not violated the Terms and Conditions.
2. Non-Refundable Situations
Students cannot get a refund if:
- They shared their account or access.
If there is evidence of fraudulent activity
- Loss of login credentials, sharing account details, or unauthorized access caused by the user.
- If the user’s account is Suspended or Terminated due to cheating, sharing or misuse of our services.
The course was purchased by mistake, but the student accessed the course content and did not contact us within 14 days of purchase.
- Student violated our Terms.
3. Refund Process
- To request a refund:
- Contact our support team at support@mindrecalls.com. Please provide your order details and a brief explanation of your refund request.
- Our Team will verify your course usage and your details.
- Refunds will be issued to the original payment method used for the purchase.
- We will contact You if something required.
4. Contact for Refunds
For refund requests, please contact:
or visit:
https://mindrecalls.com/contact-us/
We aim to treat every student with fairness, while also protecting our platform from abuse.